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nativeMsg Knowledge Base
FAQs
App Documents
Bots
Analytics
Intents
Interactions
Channels
Expressions
Templates
Blasts
Conversations
Humans
Settings
Designer
FAQs
My Account and Billing
Conversational Ads
Data and Analytics
Messaging Channels
Developers
Developer Portal
Submit a Support Ticket
Support Options
FAQs
Have any questions? Get them answered using our FAQs.
My Account and Billing
This sounds great, but I don't have the budget right now.
How many days can I trial a plan for?
We don't have the resources, can you help?
I don't have time to implement a new platform right now.
What are the exact terms of the guarantee?
Are there any long term contracts?
Do I need to handle my own media buy?
My currents ads are working just fine. I don't need this.
Who is this $1B retailer you keep referencing?
How do I justify this cost to my boss?
This seems expensive compared to other ad creatives.
I want to trial a different plan. How do I go about this?
Can I invite my team members on the free trial?
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Conversational Ads
This seems very complicated, I don't even know where to start.
How easy is it to create these personalized audience experiences?
Do I have to change the way I buy or deploy advertising campaigns?
Can our ads be distributed through my DSP (Demand-side platform)?
Can I have live agents interact with users in my Conversational Ads?
Do I need to use my existing Content server?
Can I use existing creative assets when developing these new Conversational Ads?
Can I create a Conversational Ad to be used for multiple sizes?
Can I include links to videos in my ads?
Can I see the path that users are taking while engaging with the Conversational ad?
Does this require me to add anything to my marketing stack?
Are there size restrictions for the Conversational Ads?
Can a user purchase a product in a Conversational Ad?
How do I know a user has interacted with my Conversational Ad?
Can I customize the Conversational Ads at any point in time?
Who builds these Conversational Ads?
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Data and Analytics
Where can I access all of this data?
Can I see these analytics in real-time?
How do I track Conversational Ad metrics?
Do I own all of the data collected?
Can I connect to my CRM platform to pull in existing data?
How does this data differ from my current campaign stats?
I have tried everything under the sun and cannot increase my conversion more than 1%, is this really going to work for me?
Can you really achieve 18% conversion rates?
What types of data can I collect?
What is the difference between Zero and First Data?
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Messaging Channels
I have a large text messaging list, can I use it there?
How do you connect to different channels?
What happens if a feature isn't supported on a certain channel?
How do I know it will work across the different channels?
I only advertise on social media, will this work for me?
How do you deliver a consistent customer experience across channels?
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